Support

If you didn’t receive an email proof: - Check the spam folder of your inbox - If the email proof isn't there, try adding: [[email protected]](mailto:[email protected]) as a contact to your address book, and try emailing your proof again - If that still doesn’t work, you can contact support: [[email protected]](mailto:[email protected])

If you didn’t receive the reset email: - Check the spam folder of your inbox - If the reset email isn't there, try adding: [[email protected]](mailto:[email protected]) as a contact to your address book, and then resending the password reset email - If that still doesn’t work, you can contact support: [[email protected]](mailto:[email protected])

If you didn’t receive an email proof: - Check the spam folder of your inbox - If the email proof isn't there, try adding: [[email protected]](mailto:[email protected]) as a contact to your address book, and try emailing your proof again - If that still doesn’t work, you can contact support: [[email protected]](mailto:[email protected])

If you can't access a shared proof: - Please make sure you've signed into your account - Please make sure the user trying to access the proof has an account - If that still doesn’t work, you can contact support: [[email protected]](mailto:[email protected])

1. Click **Log in**. 2. Click **Log in with Email.** 3. Click **Forgot your password?** 4. Click **Reset.** 5. Enter the email address you used to create the account. 6. Check your email inbox and click the link in the email you received to reset your password.

1. **Sign up** You can sign up with an email address or link your account with a Google, Facebook, or Github login. Note: by signing up with ProvenDocs, you will receive a complementary **1GB** of **free** storage. Unfortunately upgraded plans are currently unavailable with ProvenDocs Early Access. You can earn up to **2.5GB of additional storage** if you refer your friends. Receive **500MB of extra storage** for every friend you refer. Learn about our **Refer a Friend** program. 2. **Upload your files** Simply upload a file, or folder using our file browser, or drag and drop directly into the ProvenDocs dashboard. You can also email a document to: [[email protected]](mailto:[email protected]) Note: you can upload up to 12 files at a time. Your maximum upload limit of 16MB per file. 3. **Prove your files on the Blockchain** Track your uploads in real-time and receive a completed proof once your document proof is securely proven on the Blockchain. 4. **View and share your files** Store your proven documents in ProvenDocs or export the documents and proof to your own storage. Preview, email or share a document securely at any time.