Support
Why can't I preview my document or file?
Unfortunately at this time, some file formats don't have preview support.
How long does a document proof take to finish proving?
The timeframe for a document proof can vary depending on file size, and internet speed. We recommend checking back to your proof at a later time to save you the wait.
How can I delete my document?
You cannot delete a document, however you can Forget a document.This action will not invalidate or delete your Blockchain proof, however the document will not longer be stored on our servers.
How can I invite people to view my files?
If you'd like to invite people to view your personal files, you have a couple of options:
How can I view my document upload comments?
To view a comment linked to your document upload:
How can I view my document history?
To view the history of a document:
How can I create a public link of my document proof?
To create a public link of your document proof:
How can I download a copy of my document proof?
To download a copy of your document:
How do I email an archive of my document proof?
To email an archive of your document proof:
How do I download an archive of my document proof?
To download an archive of your document proof: