Support
How can I view my document proof?
To view a document proof:
How can I upgrade my ProvenDocs plan?
ProvenDocs is always free with a complementary 1GB of storage. Unfortunately upgraded plans are currently unavailable with ProvenDocs Early Access.
How can I view my proof certificate?
To view a proof certificate:
Can't access a shared proof?
If you can't access a shared proof:
Can I invite my friends to use ProvenDocs?
To invite a friend to ProvenDocs, click on the Invite a Friend button located in the bottom left corner of the application. For every friend you refer, you'll receive 500MB of extra storage (limited to 2.5GB).
Not receiving an email proof?
If you didn’t receive an email proof:
Why can't I preview my document or file?
Unfortunately at this time, some file formats don't have preview support.
How do I upload a document or folder?
To upload a document or folder:
How do I download an archive of my document proof?
To download an archive of your document proof:
Can I search for an uploaded document proof?
Unfortunately at this time, you cannot search for a document proof. However, you can filter your documents by Complete and Pending proofs. You can also filter by Proof Status, File Name, and Upload Date.